Support
Superlative support for seamless issuance and use of your digital signature certificate is our forte.
You will be kept constantly informed by email, during every step of the issuance process, which can also be tracked by logging into your user account on
https://www.esign.in/MemberLogin.aspx .
Detailed information be email will accompany the courier package containing your digital signature kit which will include a USB Crypto token which securely contains your digital signature certificate as well as a CD containing the necessary drivers for installing the USB Crypto toke on your Windows PC.
If you have opted not to buy the USB token, the digital signature certificate will be sent to you by email to the registered email id. No courier package will be delivered.
Should you require further handholding to install and or use your digital signature certificate please feel free to contact our friendly support team by email on
support@esign.in. They will be glad to answer all your questions as well as call on you at a convenient time to take a remote session of your PC if so required.
Our support telephone number is:
+91 9223400489 +91 9223514667
We are available Monday to Friday 09:30 AM to 6:00 PM (Indian Standard Time)